The company under the name «DIMITRA ALEXIADOU» and the distinctive title «SPIUNOS GROUP», headquartered at 2 Charokopou St., Kallithea, Attica, Postal Code 17671, with VAT number 138243393, registered with the Tax Office KEFODE Attikis, and with General Commercial Registry (GEMI) number 183748709000, email: info@spiunos.gr, phone 2102241148 (hereinafter referred to as the «Company» or «we») owns and operates the website www.spiunos.gr (hereinafter referred to as the «Website» ή «spiunos.gr»), under the domain name "spiunos.gr". spiunos.gr operates as a property listings platform for the sale and rental of real estate, targeting property owners, prospective buyers or tenants, and real estate agents.
We fully respect the right to privacy and the protection of personal data (hereinafter referred to as «personal data» ή «data») of individuals who visit and use our Website. We take appropriate measures in accordance with applicable European and national data protection laws, namely the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Greek Law 4624/2019, as well as the decisions and opinions of the Hellenic Data Protection Authority (“HDPA”) and the relevant European supervisory bodies and institutions.
This Privacy Policy (hereinafter referred to as the «Privacy Policy» or «Policy»), intended to provide complete information to visitors and users of spiunos.gr (hereinafter referred to as «users» or «you») ”) regarding the processing of personal data carried out by the Company through or in connection with the use of the Website.
This Privacy Policy applies to you when you access and use the Website in any way or by any means, in whole or in part—whether you are browsing it, registering by creating an account, logging in or managing your account, filling out contact forms, receiving services via the Website, subscribing to the Company’s newsletter and receiving promotional updates, or contacting us regarding orders you have placed through spiunos.gr.
It is important that you read this Policy carefully so that you can make an informed and voluntary decision about whether you wish to provide your personal data to the Company for the purposes described below.
Please do not access or use spiunos.gr in any way if you have not carefully read this Policy or if you do not agree with its contents. Any access to and use of spiunos.gr indicates that you have been duly informed by this Policy and that you fully and unconditionally accept its terms.
The Data Controller of your personal data, within the meaning of the GDPR, is the Company, whose details are provided in full in the first paragraph of this Policy. This means that the Company is responsible for the protection of the personal data processed through spiunos.gr or in connection with its use.
For any matters related to the protection of your data, you may contact us directly at +30 210 2241148 or via email at info@spiunos.gr.
Data you actively provide to the Company:
We urge you to exercise caution when submitting personal data on spiunos.gr. If, for any reason, you need to submit personal data relating to a third party on spiunos.gr, you expressly acknowledge that you bear full responsibility for properly informing that third party and obtaining their valid consent for the disclosure of their personal data to the Company, for the specific, lawful, and explicit purpose pursued by the Company. You accept full responsibility for any claims that such third parties may raise against the Company as a result of your actions.
(α) Account Data
To register on spiunos.gr, you are required to provide the Company with identification details (full name) and contact information (email address), as well as to create a personal password for logging into your account. You must also indicate whether you are registering as a property owner or as a real estate agent. Upon creating your account, we send a confirmation email to the address you provided. To log in to your account, you will use your registered email and the password you created. Within your account, you have the option to edit your profile by adding additional contact details (phone number), URLs to your personal social media profiles (Facebook, Instagram, LinkedIn), and a profile picture. If you register as a real estate agent, you will be required to provide additional information, such as your professional license number, business name, business address, professional website, and a brief description of your company. In some cases, when these details pertain to a legal entity, they may not qualify as personal data. Through your account, you can also monitor your active subscriptions and completed transactions, view your published listings, and track inquiries sent to you by other users of spiunos.gr.
All of the above data is processed for the purposes of activating your account, verifying your email address and confirming your registration, identifying you as a user and enabling your login, effectively managing your account, conducting transactions with the Company and managing your payments, displaying your listings and professional details on the Website, and forwarding individual requests from prospective buyers or tenants to the “Requests” section of your account. The legal basis for this processing is the performance of the contract between you and the Company, specifically the Terms of Use του spiunos.gr, which you explicitly and unconditionally accept prior to registering on the Website (Article 6(1)(b) of the GDPR).
Furthermore, we process your registration and login details, as well as the professional license information provided by real estate agents, for the purpose of ensuring the lawful, legitimate, and secure use of spiunos.gr. This also supports the safe navigation of users, the secure exchange of their information and data, and the prevention of fraud against the Company. The legal basis for this processing is our legitimate interest in implementing appropriate security measures to protect both the Company and the users of the Website, particularly in relation to user access and transactions carried out through spiunos.gr, by establishing secure user identification procedures (Article 6(1)(f) of the GDPR). This legitimate interest, when balanced against your right to privacy and personal data protection, is deemed to prevail.
(β) Transaction Data
To submit a property listing on spiunos.gr, you are required to provide information about the property you own or manage as a real estate agent. This information includes, but is not limited to: the type of listing, property code, asking price, exact property location, property photos, property type, zone, availability, surface area, floor level, description, and other specific features of the property. In addition, you must provide your contact details (such as a phone number) and the URL of your professional website.
To complete any transaction through spiunos.gr and to publish your property listing on the Website, we additionally process identification data (full name) and contact details (email address and phone number), as well as transaction-related data, including: subscription type, billing addresses (country, region, city, postal code, full address, etc.), financial/tax information (transaction amount, invoice/receipt details, etc.). We expressly clarify that we do not collect or receive any payment details through the Website—such as card number, cardholder name, CVV, etc.—nor do we store such data. These payment details are provided directly and exclusively to the third-party payment service provider with whom we cooperate, in accordance with the provider’s own privacy and data protection policies.
We process this data for the purpose of fulfilling our transaction with you, managing and confirming your orders, validating the conclusion of our contract, billing and invoicing for the services provided, managing your payments, and communicating with you regarding any issues that may arise. The legal basis for this processing is the performance of the service contract between us, which is concluded upon your explicit and unreserved acceptance of the spiunos.gr Terms of Use, and finalized with the submission of your order (Article 6(1)(b) of the GDPR). The legal basis for sending you confirmation of your order and the conclusion of our contract is our legal obligation to provide such confirmation in a timely and durable format (Article 6(1)(c) of the GDPR).
Additionally, we collect and retain certain transaction-related data (such as invoice/receipt details) to fulfill our tax obligations and to provide evidence of completed transactions. The legal basis for this processing is our compliance with legal obligations regarding the issuance of tax documents and the maintenance of accounting records arising from the contracts we enter into (Article 6(1)(c) of the GDPR).
Finally, we process the above data—as well as any additional information you provide—to effectively assist you when you contact us with requests related to your order (e.g., exercising your right of withdrawal, requesting a refund, etc.). The legal basis for this processing is the fulfillment of both our contractual and legal obligations arising from the agreement between us (Article 6(1)(b) and (c) of the GDPR).
(c) Marketing Data
When you register on spiunos.gr or engage in transactions with the Company through the Website, we collect identification data (full name), contact details (mobile phone/email), other account-related information (e.g., whether you are a property owner or agent), and details of your transactions on the Website. This data is used to inform you about Company news, promote services that may interest you, and send offers, discounts, and personalized marketing content.
The purpose of processing this data is to promote our services and strengthen our corporate reputation. The legal basis for this processing is our legitimate interest in marketing our services to our existing customers in a targeted and relevant manner (Article 6(1)(f) of the GDPR). You have the right to object to this processing at any time by clicking “unsubscribe” or the relevant link included in every such promotional message you receive.
Additionally, you may subscribe to our newsletter and receive emails from the Company with updates, offers, and discounts by entering your email address in the designated field on spiunos.gr and confirming your consent through the method specified by the Company (double opt-in).
The purpose of processing your email address in this context is to send you our newsletter to promote the Company’s services and enhance its reputation. The legal basis for this processing is your explicit consent, provided via the double opt-in process described above (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time and unsubscribe from our mailing list by clicking the “unsubscribe” option or the relevant link included in every such email.
(d) ) User Communication Data
You may contact the Company directly by filling out the contact form available on spiunos.gr. This form requires you to specify the subject of your inquiry (e.g., report a listing, other), and provide identification details (full name), contact information (email and phone number), as well as a free-text message briefly explaining the reason for your inquiry.
The purpose of processing this data is to fulfill your request for communication with us, which may relate to various issues, including reporting listings. The legal basis for this processing is your consent, which you provide prior to submitting the form, allowing us to process your personal data for this specific purpose (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time by sending an email to info@spiunos.gr. In such a case, we will cease processing your data for this purpose. If your request has not yet been fulfilled, we will no longer be able to respond.
You can also express interest in a specific listing by completing the contact form located next to each listing on the Website. This form collects your identification data (full name), contact information (email and phone number), and a free-text message in which you may express your interest in the particular listing. Upon submission, we collect and forward your request to the respective property owner or real estate agent.
The purpose of this processing is to fulfill your request to be contacted by the respective owner or agent in relation to the specific listing. The legal basis for this processing is the consent you provide prior to submitting the form, allowing us to collect and share your personal data for this purpose (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time by sending an email to info@spiunos.gr.
(a) ) Technical Data
When you access and browse spiunos.gr, or interact with its various fields or links —either on the Website itself or within messages we send you—certain technical information is automatically collected by our server and recorded in log files. This includes data about your device, operating system, browser, network connection, and Internet Protocol (IP) address. The temporary storage of your IP address is necessary to enable the Website to be displayed on your device. In addition, we retain this technical data to ensure the lawful, secure, and proper operation of spiunos.gr, and by extension, to safeguard your browsing experience and the integrity, availability, and confidentiality of the information and data exchanged through the Website. This helps protect against accidental, unlawful, or unauthorized acts or incidents. Moreover, we collect this data to verify the content and origin of your requests—such as the granting or withdrawal of consent — when interacting with the Website. The legal basis for the temporary storage and processing of this technical data and associated log files is our legitimate interest in taking measures that ensure the display, functionality, legality, security, and efficiency of spiunos.gr (Article 6(1)(f) of the GDPR).
(b) Data Collected via Cookies
When you access and browse spiunos.gr, or interact with its various fields or links—or with messages we send—you consent to the installation and storage of cookies and similar tracking technologies on your device. Upon each return visit to spiunos.gr, we automatically access the relevant information stored through these technologies. For more detailed information about cookies and your options regarding their use, please refer to our Cookies Policy.
We do not share your data with third parties, except in the following cases:
(a) Company service providers who must access customer personal data in order to perform their services (e.g., IT service providers, hosting and cloud providers, advertising service providers, legal advisors, payment service providers, etc.). All of our providers are bound by specific confidentiality agreements that ensure the protection of your data.
(b) Authorized employees of the Company who have access to customer personal data only when necessary (e.g., for processing your requests) and are also bound by strict confidentiality obligations.
(c) Public or independent authorities, such as the Prosecutor’s Office, the Cyber Crime Division, the Hellenic Data Protection Authority (HDPA), etc., when such disclosure is required to comply with a legal obligation, respond to legal proceedings, or protect the legitimate interests of the Company or any third party—such as preventing criminal or unlawful acts against us or the users of the Website.
(d) Third-party partners who place cookies. Some cookies—specifically analytics and advertising cookies—are placed by third-party service providers. These partners may gain access to cookie-related information which, under certain circumstances, may constitute personal data. (For more information on cookies, please refer to our Cookies Policy). In particular, we collaborate with social networks (such as Meta Platforms) and search engines (such as Google) to carry out promotional campaigns and reach potential new customers. We may share data with these companies to monitor the performance of our advertising efforts or to target new audiences. For more details on how audiences and lookalike audiences are created, please consult the Privacy Policies of Meta Platforms and Google.
The Website may contain links, including hyperlinks, which redirect you to third-party websites over which we have no control. Please consult the respective privacy policies of those websites to understand how your personal data is used by them. The Company bears no responsibility and is under no obligation to provide compensation or monetary satisfaction to any affected individual for any damage or harm that may result from, or be related to, the processing of personal data carried out by those linked websites.
We want to ensure that you are able to exercise your legal rights regarding your personal data. For this reason, we inform you that, for as long as we retain your data, you have the right to exercise your rights free of charge. However, if your requests are clearly unfounded, excessive, or repetitive, we may charge you a reasonable fee. Specifically, you have the right to:
(a) Access: the right to receive confirmation as to whether or not your data is being processed by the Company and the right to access that data.
(b) Rectification: the right to request the correction, update, or completion of your data if it is incorrect, inaccurate, or incomplete.
(c) Erasure: the right to request the deletion of your data. The Company may fulfill this right if:
- The data is no longer necessary for the purposes for which it was collected or otherwise processed and there is no longer a legal reason for its retention,
- You withdraw the consent given or object to the processing in accordance with legal provisions,
- The data was processed unlawfully,
- The data must be deleted in order to comply with a legal obligation of the Company as Data Controller, or
- The data concerns a child.
(d) Restriction of processing: the right to restrict the processing of your data, provided that:
- The accuracy of the data is contested, so that we can verify the accuracy of the personal data,
- The data has been unlawfully processed, but you oppose its erasure,
- The data is no longer necessary for the purposes for which it was collected, but you still need it for the establishment, exercise, or defense of legal claims, or there is another lawful purpose or legal basis for processing, or
- You have exercised your right to object and are awaiting its verification.
(e) Portability: the right to receive your data, which you have provided to the Company, in a structured, commonly used, and machine-readable format, as well as the right to transmit it to another Data Controller without hindrance, when the legal basis for processing is consent or the performance of a contract and the processing is carried out by automated means.
(f) Objection: the right to object at any time to the processing of your data when the legal basis for the processing is the legitimate interests of the Company, including profiling.
(g) Withdrawal of consent: If the processing of your data is based on your consent, you may withdraw that consent at any time, with effect for the future and without affecting the lawfulness of the processing that was based on your consent prior to its withdrawal.
We reserve the right to modify this Privacy Policy at any time and at our sole discretion, with or without prior notice to you, always in compliance with applicable legislation or whenever we deem it necessary. With regard to the processing of your data, the Policy that applies is the one published at the time of your visit to the Website. Each time we update the Policy, we change the “last updated” date shown at the beginning of this document.
If you have any questions or comments regarding the protection of your data, please do not hesitate to contact us at info@spiunos.gr.