General Information

The website www.spiunos.gr (hereinafter referred to as the «Website» or «spiunos.gr») is owned and managed by the company under the name «DIMITRA ALEXIADOU» and the distinctive title «SPIUNOS GROUP», located at 2 Charokopou, Kallithea, Attica, GR-17671, VAT No. 138243393, Tax Office KEFODE Attikis, and GEMI registration number 183748709000 (hereinafter referred to as the «Company» or «we»). The Website operates as a real estate listings platform for sales and rentals, addressing property owners, prospective buyers or renters, and real estate agents. You may contact us via email at info@spiunos.gr.

These general terms (hereinafter the «Terms of Use» or «Term»), together with the Privacy Policy and Cookies Policy , which form an integral and unified part of these Terms, as well as any more specific service terms displayed on our Website, govern the operation of the Website and contractually bind you during its use.

Specifically, the Terms of Use of spiunos.gr govern every access to and use of the Website by its visitors and users (hereinafter referred to as «users» or «you»), acting as a binding agreement between you and spiunos.gr. For this reason, we kindly ask you to read them carefully before using, in any way or by any means, any part or the entirety of the Website.

Please note that the Website is protected by Google’s reCAPTCHA service, in order to ensure effective protection against bots and any kind of unwanted use.

 

Acceptance of Terms

By using the Website, you acknowledge that you have read and fully and unconditionally agree to these Terms. These Terms have full legal force and constitute a written agreement between you and spiunos.gr. Any use of the Website indicates that you have the right and capacity to enter into this agreement and that you are bound to fully comply with its content.

If you do not fully agree with these Terms, you should not access, register, browse, interact, transact, or otherwise use the Website in whole or in part.

 

Modification or Replacement of Terms

We reserve the right to partially or fully modify or replace the content of these Terms at any time, with or without prior notice to you, always in accordance with the applicable legal framework and in order to serve our business interests and needs. For this reason, we kindly ask you to regularly visit this page. When we update or modify this text, the new version will be published on the corresponding page of our Website, and we may provide a relevant notification to you. In any case, the “last updated” date indicated at the top of this text shall be considered the effective date of the current version. When you visit the Website, you are bound only by the Terms that are published at that point in time on spiunos.gr. If you order a service through the Website, the Terms that will apply are those published at the time of your order.

 

Intellectual Property Rights

  • Copyright

All content that is published and displayed on the Website (including but not limited to texts, graphics, photographs, images, designs, logos, audio and/or video files, source code, etc.) constitutes intellectual property of the Company and/or the respective content providers, and is protected by the applicable national and EU legislation on intellectual property, as well as by international treaties signed and ratified by Greece. You expressly declare and acknowledge that any content you post on the Website as a property owner or real estate agent (such as photos, videos, logos, etc.) is content you have the right or the required license to publish on the Company’s Website. The copying, reproduction, sale, distribution, modification, or any other commercial exploitation or use of the content, in whole or in part, is strictly prohibited — except for content that you yourselves (agents and/or private users) have submitted. Likewise, reverse engineering, or the use or processing of the Website’s source code and software in any manner or by any means, in whole or in part, for purposes beyond those specified in these Terms, is prohibited without the prior express written consent of the Company or the respective third-party rights holders.

  • Industrial Property

We and/or our partners hold the relevant commercial and industrial property rights over the domain name spiunos.gr, as well as over the names, corporate names, trade names, trademarks, and other distinguishing features that appear on the Website. An exception is made for any industrial property rights held by users of the Website over names, trade names, trademarks, and other distinguishing marks that they publish by posting any kind of content on the platform. These rights are protected by the national and EU legal framework on intellectual and industrial property, as well as by relevant international treaties signed and ratified by Greece. They are also protected under unfair competition law and the provisions of the Greek Civil Code relating to the right to a name and personality. The display of such rights on the Website shall not be construed by you or any third party as a transfer, license, or any other form of authorization to use them, without the prior express written consent of the Company or the respective third parties.

  • Content Publishing

By publishing content, you grant spiunos.gr a worldwide, non-exclusive, royalty-free, perpetual license to use, copy, reproduce, modify, distribute, publish, and display such content for Website operation purposes. 

In addition, you grant spiunos.gr an explicit, worldwide, non-exclusive, irrevocable, and royalty-free license to use, reproduce, modify in terms of form, publicly display, and communicate to the public the content you upload, for the purposes of promoting and/or advertising the Website and its services through our channels (e.g., on the Website, on social media, in newsletters, in advertising banners and/or campaigns). This license does not entail any obligation of compensation to you. To the extent that the content includes personal data, their processing is carried out in accordance with our Website Privacy Policy . If you wish for certain content of yours not to be used for advertising purposes, you may notify us at any time at info@spiunos.gr and we will take reasonable steps to discontinue such use in the future.

  • User Warranties

By posting content, you represent and warrant that:

- the content does not infringe the intellectual or industrial property rights of third parties,

- you hold the necessary rights and licenses to grant the above-mentioned intellectual and industrial property rights to the Company, and

- the content does not violate these Terms or any applicable laws and regulations.

  • Violation

In case of a violation of the above, we reserve the right to take legal action and adopt all necessary measures to protect our rights.

 

Personal Data Processing

We collect and process personal data via spiunos.gr in accordance with applicable law and our Privacy Policy available in the Website footer.

 

Cookies and Tracking Technologies

We use cookies and similar technologies in line with the law and our Cookies Policy , available in the Website footer.

 

Website Usage Restrictions – Disclaimer of Liability

  • If you are under 18 years of age, you are strictly prohibited from using this Website in any way. We bear no responsibility if you browse or otherwise make use of the Website. Registration and use of the available services of the Website are strictly intended only for individuals over 18 years of age. By registering on the Website and using our services, you warrant that you are over 18 and legally capable of entering into binding agreements.
  • The information, data, and content available on the Website in the form of property listings under the “Find a Property” section and in the form of agent business information under the “Find an Agent” section are submitted/posted/published directly by the users/listing providers themselves and in no way originate from the Company. Therefore, you accept that the above content made available on our Website is used solely at your own initiative and responsibility. Neither the Website nor the Company promotes or endorses the views, statements, or information posted by users, and under no circumstances can the Company guarantee their completeness, accuracy, legality, or validity. It is also noted that the Company does not encourage or incite the execution of specific acts (e.g., purchasing or renting any property), and the Website does not serve an advisory role. The Company does not verify the publications/posts, and therefore, you bear full and exclusive responsibility for verifying the information and data provided on the Website by its users. You explicitly acknowledge and agree that we have no obligation—and you have no corresponding claim against us—to review the information, data, and content shared, stored, or published on our Website. Spiunos.gr bears no responsibility for the posting of illegal, threatening, abusive, defamatory, or obscene content or any information or material of any kind that infringes the rights of any other person.
  • You assume full and sole responsibility for the completeness, accuracy, legality, and validity of the information, data, and content you post or submit on the Website. In particular, you are solely liable for any violations committed by submitting or publishing any content on the Website. We reserve the right to reject or delete any content, in whole or in part, that we deem inappropriate or in violation of these Terms, applicable law, or public decency, at our absolute discretion. We also reserve the right to permanently or temporarily revoke a user's access or refuse their registration entirely.
  • Furthermore, you explicitly agree and acknowledge that you access and use the Website entirely at your own initiative and risk. You explicitly agree and acknowledge that spiunos.gr shall not be held liable under any circumstances for any damage resulting from your use of the Website.
  • Specifically, by accessing and using the Website, users expressly agree, including but not limited to, not to engage in:

- Any activity that may violate applicable laws or regulations,

- Disclosure, posting, uploading, or distribution in any way or by any means of any content (text, message, material, etc.) that is illegal, threatening, offensive, abusive, false, inaccurate, defamatory, libelous, misleading, obscene, unfair, harmful, disturbing, or that promotes or incites violence or the commission of any offense or crime, or promotes, supports, or reinforces any kind of discrimination, etc.,

- Violation of any rights of the Company, its employees and partners, Website users, or third parties, including but not limited to intellectual property rights, the right to privacy, communication confidentiality, and protection of personal data, or the disclosure of trade secrets and confidential business information of the Company or third parties, etc.,

- Distribution of unsolicited messages, chain letters, or promotion of pyramid schemes to any Website user or anyone on the internet. Users also expressly agree that it is forbidden to use the Website to post, publish, send, or otherwise promote unauthorized advertisements or other promotional material (spam), or any other form of unwanted content promotion,

- Attempting unlawful or unauthorized access, interference, or disruption of the Website, its servers, or other connected networks, or using any automated means to access it,

- Introduction of viruses or other harmful software/components into spiunos.gr is strictly prohibited. More specifically, it is forbidden to send, transmit, upload, or otherwise introduce or install, by any means, any programs, files, or software that contain malicious code, viruses, or other harmful components, or any other software that could damage, disrupt, impair, or compromise the operation of the Website or the security and integrity of data belonging to its users/subscribers,

- Copying, modifying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, combining the content with other materials to create derivative works, transferring, or selling any information or content obtained from spiunos.gr without our written consent,

- Using the Website to collect information and personal data of other users/subscribers without their prior consent,

- Hindering, by any means or method, the proper, continuous, and secure operation of the Website,

- Promoting false and/or misleading statements regarding the description and characteristics of the content in posts published on our Website

  • Spiunos.gr bears no responsibility for any problems that may arise in the user's/visitor's software from the use of the Website. Moreover, we bear no responsibility whatsoever for the loss of username or password of the user/subscriber and for any consequences that may result from attempted access by automated programs or illegal access to the user’s/visitor’s system (e.g., hackers). Additionally, the Website is not liable under any circumstances for any damage or loss caused by malicious software that may affect the user’s/visitor’s electronic equipment in any way.
  • The Website aims to provide a secure and reliable environment. However, we cannot guarantee or be bound in any way regarding the operation and availability of the platform and the tools we offer, nor regarding the absence of any errors or malfunctions during access to our services. Therefore, we kindly ask you to contact us immediately here, in case you become aware of any actual or imminent violation of these Terms by any user, or if you encounter any kind of problem, so we may take any measures we deem necessary and appropriate, at our sole discretion.
  • Spiunos.gr and the Company are not involved in any way in the transactions between users/subscribers and bear no responsibility for any disputes that may arise from these transactions. Users agree that such transactions and negotiations take place directly between the involved parties. Consequently, neither the Website nor the Company bears any responsibility for any damage or loss that may result from them.
  • Reporting Violations: You may report any listing on the Website that may infringe your rights or the rights of any third party, violate these Terms and/or applicable law, and request that such listing be restricted. In such cases, we reserve the right (but are not obliged) to take action against the user/listing provider engaging in the violation, if deemed necessary. To report violations, you may fill out the corresponding contact form on spiunos.gr, selecting "Report Listing" as the subject of your inquiry.

 

User Registration

Users who register on spiunos.gr are required to provide true, complete, and up-to-date personal information as requested in order to access our services, and to notify us of any changes, solely at their own responsibility.

Upon completing the registration process, you will receive an electronic confirmation at the email address you provided.

  • You may register on the Website by creating an account either as a property owner or as a real estate agent, entirely on your own initiative and responsibility. Agents initially register as individuals and later submit the business details of the real estate agency they represent, so the agency can be listed in the “Find an Agent” section of spiunos.gr. Before completing your registration on spiunos.gr, you will be asked to accept these Terms of Use. Each user registering on spiunos.gr is obliged to provide accurate, complete, and current personal information as requested for access to the corresponding Website services, and to notify us of any changes promptly and solely at their own initiative. Upon successful registration and account creation, you will receive an email confirmation at the address you provided during the process.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your personal account. You must also ensure proper logout after each session. If you become aware of any unauthorized or unlawful access to your account, use of your credentials, or any breach of security, you are required to notify us immediately. You explicitly acknowledge that we bear no responsibility and have no obligation to compensate you or any third party for any loss or damage resulting from failure to comply with the above obligations.
  • You are also required to use only your own personal contact details when communicating with us (e.g., subscribing to the Company’s newsletter). If you need to submit personal data of third parties to spiunos.gr, you represent and warrant that you have properly informed them and obtained their valid consent for the submission of their data on the Website, strictly for the purposes previously disclosed to them and in accordance with our Website's Privacy Policy. You expressly acknowledge that we bear no responsibility and have no obligation to compensate you or any third party for any loss or damage resulting from your failure to comply with the above.
  • To delete your account on the Website, you may send an email to info@spiunos.gr and your request will be fulfilled as soon as possible—unless there are legal obligations requiring us to retain your data, in which case we will inform you accordingly.

 

User Obligations

You are solely responsible for providing accurate, valid, and complete information during registration or when using our platform, as required each time by the Website to access our services. You are also obligated to keep your information up to date and to safeguard your login credentials with due care. To access our subscription-based services, you are required to pay the fee stated for the corresponding subscription package. You expressly understand, acknowledge, and accept that once you have registered and submitted an order for a subscription service offered by spiunos.gr (and once your payment has been successfully completed), the subscription fee is non-refundable and under no circumstances can it be reclaimed from the Company, from the moment your listing is published on spiunos.gr. For more information, please refer to Clause 12 of these Terms regarding the right of withdrawal.

 

Website Services

  • The Website provides its users with a platform for listing properties for sale and rent (including apartments, office spaces, newly built residences, villas, shops, hotels, plots of land, etc.) located in Greece. In addition, the platform offers useful information about various regions across Greece. Through this platform, users can post real estate listings, search for available properties for sale or rent, search for real estate agents, and communicate with property owners, prospective buyers or renters, and agents, depending on their individual needs.
  • Spiunos.gr is not a real estate agency, and the services offered through the platform do not, under any circumstances, constitute brokerage activity. Spiunos.gr is an online platform dedicated to publishing and searching for property rental and sale listings, and facilitating communication between property owners, interested buyers or tenants, and real estate agents as described above. In other words, spiunos.gr does not provide professional advice or real estate brokerage services, and is therefore not bound by the code of ethics that governs real estate professionals. All negotiations, agreements, and contracts conducted or entered into via the Website are the sole responsibility of the parties involved. Spiunos.gr does not participate in, interfere with, or assume any responsibility for the execution or enforcement of such agreements. Users of the Website are strongly encouraged to seek professional advice from real estate agencies or other qualified experts before making any decisions related to property rentals or purchases. The use of the Website does not replace the need for professional real estate guidance. By using spiunos.gr, users acknowledge and understand that the Company is not a broker and does not provide brokerage services or professional real estate advice through its Website
  • Listing Publications. Registered users of the Website—namely property owners and real estate agents—have the ability to create and publish property listings for sale or rent on the Website, by purchasing subscription packages offered through the platform. The contractual agreement between the Company and registered users for the publication of their listings on spiunos.gr is established upon the submission of their order, provided that the payment has been successfully completed. In such cases, a confirmation email will be sent to acknowledge that the order has been finalized. Listings must contain truthful, accurate, and complete information about each property, including, but not limited to: description and features, price, availability, location, photos, and contact details of the owner or agent. You are solely responsible for ensuring that your listings are complete and accurate, do not contain false or misleading information, and are fully compliant with these Terms of Use, our policies, applicable law, and public decency. If you identify any error, inaccuracy, or generally unacceptable content or information after your listing has been published on the Website, you must contact us immediately via email at info@spiunos.gr.

  • Property and Agent Search. Users of the Website can use the available search tools to find properties that match their criteria. Search filters may include, but are not limited to: listing type, property type, location, area (in square meters), price, and other relevant characteristics. Additionally, users can use these tools to find real estate agents operating in their area of interest.

  • Communication Between Parties. Interested property buyers or renters can express their interest in any published property listing on spiunos.gr by completing the corresponding contact form available on the Website. Their inquiry will be forwarded to the respective property owners or agents via the “Requests” section of their user account and via the email address they provided during registration.

 

Service Pricing

  • • The use of spiunos.gr by non-registered users is provided exclusively for browsing purposes and is free of charge. Registered users of spiunos.gr have the opportunity to trial our services by publishing one property listing for a period of 15 days free of charge, after which the listing will be automatically removed from the Website. The Company offers registered users of spiunos.gr paid subscription packages, allowing them to publish and promote listings on the Website for a specific number of properties and for a defined period of time, in accordance with the terms of each subscription package as displayed on the Website at any given time. The subscription fee is paid in full by the user prior to the submission of the order and covers the entire duration of the agreement. Our service prices are listed in euros and include VAT. We reserve the right to modify these prices from time to time at our sole discretion. Notifications regarding changes in pricing and our related policy will be consistently and transparently published on the Website. Prices will only apply after their corresponding publication on spiunos.gr. In any case, price changes will not affect orders that have already been placed by you.
  • We expressly reserve the right and accept no responsibility or liability for any technical, typographical, or other errors that may inadvertently appear in the information provided about our services on spiunos.gr, whether due to oversight or force majeure. Such errors will be corrected promptly upon discovery.

 

Payment Methods

Payment for the services of the Website is made before the submission of your order and exclusively through the Epay service of Piraeus Bank. Therefore, we bear no responsibility when you are redirected to its secure environment for your payments. We only receive confirmation from Piraeus Bank that the respective transaction has been approved, in order to proceed with the execution of your order. Piraeus Bank takes the necessary measures to provide payment services with the highest possible security. Your card data is not submitted to, stored by, or disclosed to our Company in any way. If you wish to receive more information about the payment technology and security of Piraeus Bank, you may find further details here. Upon completion of the transaction, you will receive by email the payment receipt for the services for which you have paid the corresponding fee. You accept exclusive responsibility for the correct and complete entry of your personal data, or the data of the company you lawfully represent, in order for the Company to issue the corresponding legal tax document.

 

Right of Withdrawal

  • The right of withdrawal is granted only to those who are considered consumers, within the meaning of Article 1a of Law 2251/1994. Therefore, for the provision of related services to non-consumers—that is, to real estate agents and property owners who act in the context of their commercial, business, craft, or professional activity (i.e., those who request the issuance of an invoice)—the right of withdrawal does not apply.
  • For consumers, the following apply:

1. Before submitting your order, you expressly agree that the execution of the contract will begin with the submission of your order, meaning that your listing will be published on the Website upon submission of your order, and you expressly acknowledge that you lose the right of withdrawal upon full execution of the contract on our part. The contract between us is considered fully executed from the moment your listing is published on the Website. 

2. If for any reason your listing has not been published after the submission of your order as described above, and until its publication on the Company’s Website, the following apply:

- You have the right to withdraw within fourteen (14) calendar days from the day following the date of conclusion of the contract between us, and ONLY IF your listing has not been published on the Company’s Website for any reason, without needing to provide any explanation.

- In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract with a clear statement, via email at info@spiunos.gr You may use the  MODEL WITHDRAWAL FORM for this purpose. If you submit your withdrawal statement via email, we will send you a confirmation of receipt of your statement in response.

To meet the withdrawal deadline, it is sufficient that you send your statement of exercising the right of withdrawal before the withdrawal period has expired. If the relevant deadline is not met, the withdrawal will not be accepted.

- If you withdraw from the contract, we will refund all payments received from you, without undue delay and in any case within fourteen (14) calendar days from the day you informed us of your decision to withdraw from the contract. We will carry out the refund using the same means of payment you used for the original transaction, and you will not be charged any fees for such a refund.

 

Complaint Handling

To submit any complaints related to the provision of our services, you may contact us via email at info@spiunos.gr. We make reasonable efforts to respond to your complaints in a timely and well-substantiated manner.

 

External Links

Spiunos.gr may contain external links, namely links (hyperlinks, references, pop-ups, etc.) to third-party websites, over which we exercise no form of control and for which we bear no responsibility whatsoever. These websites are controlled exclusively by those third-party providers, and their content and use are governed by their respective terms of use. Although we make every possible effort, we do not guarantee that the external links on spiunos.gr will operate continuously at all times, or that they will be free of errors, viruses, or other harmful software or components. We reserve the right to freely add or remove such links at any time and without prior notice to you. You acknowledge and accept that we are not responsible for the terms of use, privacy policy, or cookie policy of such websites, nor for any goods, services, content, opinions promoted, or advertisements displayed therein, nor, of course, for any damage or loss you may suffer from accessing or using them. Only the respective providers are solely responsible.

 

Disclaimer of Warranties

 Spiunos.gr is provided "as is", without any warranty whatsoever. In particular, although we make every possible effort, we do not guarantee that the pages, services, functions, features, tools, and content of spiunos.gr will be available at all times, without interruption, free of errors, or that any errors will be corrected. We also do not guarantee that any content or information you receive from spiunos.gr will be legal, valid, accurate, up-to-date, or verified. Finally, we make no warranty that spiunos.gr is free from viruses or other harmful software or components.

 

Limitation of Liability

  • Given the nature and volume of information on the Internet, under any circumstances, including in cases of negligence, we shall not be liable for any kind of damage or loss you may suffer as a user of the pages, services, functions, features, tools, and content of spiunos.gr — including damage arising from any technical issues that may occur when attempting to access spiunos.gr or during such access, and which are due to the operation or compatibility of your own infrastructure with the use of spiunos.gr.
  • We may freely modify or replace, at any time and without notifying you, the appearance and design, information, content, services, functionalities, tools and/or features of spiunos.gr, always in compliance with applicable law and/or in order to serve our business interests and needs. We also reserve the right to temporarily or permanently suspend the operation of spiunos.gr for any reason we deem appropriate and/or necessary. You explicitly acknowledge and accept, without reservation, that we shall not be held liable for any damage or loss you may suffer as a result of the exercise of the above rights.

 

Indemnification

You agree that, to the extent permitted by applicable law, you shall be liable to the Company for the restoration of any damage or loss it incurs, including legal fees, arising from or related to your access to and use of spiunos.gr, or from your breach of these or any applicable Terms.

 

Code of Conduct

The operation of spiunos.gr is governed by the applicable Consumer Code of Conduct for Electronic Commerce. You can read the Code of Conduct we apply at the following link: https://www.greekecommerce.gr/vivliothiki/kodikas-deontologias/.

 

Online Dispute Resolution

We inform you that consumers have the option of resolving disputes electronically through the Online Dispute Resolution (ODR) procedure, which is available throughout the European Union. If you encounter any issue with a service provided by spiunos.gr, you may initiate the ODR procedure via the Online Dispute Resolution platform, available at the following link https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.

 

Miscellaneous Terms

Any provision of these Terms that becomes unlawful or unenforceable shall automatically cease to apply and shall be removed from this text, without affecting the validity of the remaining Terms in any way. In this context, we will make every reasonable effort to replace the invalid terms with valid ones, having similar, if possible, content.

 

Applicable Law – Jurisdiction – Competence

These Terms, as well as any amendment or replacement thereof, our mutual agreements, and any type of dispute that may arise from the use of spiunos.gr or such agreements, shall be governed by Greek law. International jurisdiction to adjudicate such disputes lies with the Greek courts, while competent courts are those of Athens. If you are entering into an agreement with us as a consumer, this clause in no way affects your statutory rights.

 

Contact

For any questions, information, or clarification regarding these Terms or the use of the Website and the Company’s services, you may contact us by email at info@spiunos.gr.